New organisation design for a contractor
Clear structure and authority for a firm that grew from 80 to 600 staff.
The challenge
Every decision went through the founder, slowing projects and exhausting management.
What we did
- Designed a four-division structure with defined responsibilities.
- Wrote a financial and operational delegation-of-authority matrix.
- Launched a programme to develop 15 second-line leaders.
The result
Purchase-order approval time dropped from 12 days to 3.
